SKU: 80140868849
uppababy cruz latch came off

uppababy cruz latch came off UPPAbaby

Sale price$20.01 Regular price$22.23
Save 10%

Pay in installments of $5.56 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Jul 29 - Aug 3

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

uppababy cruz latch came off UPPAbabyby UPPAbaby Babesta Pick Best Full Size Single Stroller for NYC Families Category: Full size strollers Single strollers Travel systems Birth to toddler strollers Certifications: GREENGUARD Gold JPMA Certified REACH certified leather Warranty: 3 year transferable The UPPAbaby Cruz V3 is a 26. 5 lb full size single stroller suitable from birth (with the included infant insert) to 50 lbs. Its fully reversible, lay flat seat, 4 position one hand recline,

by UPPAbaby  |  Babesta Pick — Best Full-Size Single Stroller for NYC Families

Category: Full-size strollers  |  Single strollers  |  Travel systems  |  Birth-to-toddler strollers

Certifications: GREENGUARD® Gold  |  JPMA Certified  |  REACH-certified leather

Warranty: 3-year transferable

The UPPAbaby Cruz V3 is a 26.5 lb full-size single stroller suitable from birth (with the included infant insert) to 50 lbs. Its fully reversible, lay-flat seat, 4-position one-hand recline, integrated foot barrier for carriage mode, and magnetic harness buckle make it one of the most genuinely newborn-ready full-size strollers on the market — no separate bassinet required for the first weeks. As NYC’s expert baby boutique, Babesta considers the Cruz V3 the sweet spot for families who want full-size quality and a premium push without the bulk of a modular platform stroller.

The Cruz V3 is the ideal pick for first-time parents expecting one child who want a stroller that works from the hospital through preschool, delivers a smooth ride on NYC sidewalks, and still folds compactly enough for a car trunk or elevator lobby. If you’re planning to expand to two or more children in a single stroller, consider the UPPAbaby Vista V3 instead.

 

Specifications

Stroller weight (frame + seat)

26.5 lbs

Frame weight only

17 lbs

Seat weight only

9.5 lbs

Unfolded dimensions

37.5″ L × 22.5″ W × 41.8″ H

Folded dimensions (with seat)

17.5″ L × 22.5″ W × 33″ H

Folded dimensions (without seat)

13.5″ L × 22.5″ W × 30″ H

Fold type

One-step trigger fold; footrest and bumper bar tuck in automatically; self-standing

Suitable from birth?

Yes — with included infant insert in lay-flat reclined seat + integrated foot barrier

Suitable without accessories?

From birth with infant insert; up to 50 lbs

Max child weight

50 lbs (approx. age 4–5)

Basket weight capacity

30 lbs — extra-large, easy-access

Seat orientation

Reversible: forward-facing or parent-facing

Seat recline positions

4 positions, one-hand adjustment; full lay-flat for sleep

Leg rest

Adjustable with one hand

Handlebar

Telescoping, one-hand height adjustment; REACH-certified leather grip

Suspension

Enhanced FlexRide™ — all-wheel, frame-integrated for smooth city ride

Tires

Never-flat polyurethane; front wheel lock with visual indicator; reflective accents for low-light visibility

Canopy

UPF 50+ water-repellent; integrated sun shield; zip-out extension; mesh ventilation panels

Harness

5-point with magnetic buckle; infant-to-toddler tapered fit; no-rethread adjustment

Frame material

Durable aluminum; painted finish

Seat fabric

100% polyester; GREENGUARD® Gold certified; premium fabrics with leather details

Certifications

GREENGUARD® Gold; JPMA certified; REACH-certified leather

Warranty

3-year transferable

Included in box

Stroller, infant insert, bug shield, rain shield

 

Best For / Not For

Best For: First-time parents planning on one child, families who want a full-size premium push without a modular platform, parents building a UPPAbaby travel system with the Mesa or Aria infant car seat, elevator-building NYC residents, and anyone who needs a newborn-ready stroller without buying a separate bassinet. Also strong for parents who walk long distances daily and need a stroller that handles NYC sidewalks and park terrain comfortably.

Not For: Families planning to convert to a double stroller (choose the Vista V3 instead), parents in walkup buildings who need a carry-up stroller (the Joolz Aer2 is better for that), or parents who need an airplane-overhead-bin stroller. At 26.5 lbs it is a daily city stroller, not a travel stroller.

Available Colors & Pricing

Colors

Jake (black), Callum (blue), Greyson (charcoal), Evelyn, Julian, Owen, Savannah (white/grey), Ada — all $899.99

Frame options

Graphite or Carbon (matte) — matched per colorway

Availability

Most colors in stock at Babesta; allow 2–3 weeks for order fulfillment

 

Is it suitable for my baby's age?

Newborn (0–3 months)

Yes — seat reclines fully flat with included infant insert and integrated foot barrier for carriage mode. No separate bassinet required for newborn use (though the V3 Bassinet is available separately for maximum lie-flat comfort).

Infant (3–12 months)

Yes — seat reclined or semi-reclined, infant insert still in use, compatible with Mesa or Aria infant car seat for travel system use.

Toddler (1–4 years)

Yes — forward or parent-facing, 4-position one-hand recline, adjustable leg rest, magnetic harness, up to 50 lbs.

 

Is it good for NYC / city use?

Yes — the Cruz V3 is one of Babesta’s strongest recommendations for NYC parents who stroll daily. The Enhanced FlexRide suspension handles cracked sidewalks and dropped curbs better than most full-size strollers, and the never-flat tires mean no emergency trips to get a flat fixed mid-walk. The one-step fold is quick and intuitive; the footrest and bumper bar tuck in automatically so there are no extra steps when you’re managing a baby and a cab door at the same time.

The 22.5″ width is notably narrower than the Vista V3 (25.7″), which matters in NYC: restaurant aisles, elevator doors, and narrow hallway entries are all more manageable. The 30 lb basket is best-in-class for a single stroller and handles a full grocery bag without issue.

NYC note: The Cruz V3 folds compactly and self-stands, but it is not a subway-carry stroller. It works best for families with a car, a building elevator, or a ground-floor entrance. For subway-heavy days, many Cruz V3 families pair it with a lightweight like the Joolz Aer2.

 

Quick Comparison: Cruz V3 vs. Key Alternatives

Feature

Cruz V3

Vista V3

Joolz Aer2

Dragonfly

Weight

26.5 lbs

27.6 lbs

14.3 lbs

With seat 21.8 lbs; with bassinet 23.1lbs

Basket capacity

30 lbs

30 lbs

17.6 lbs

22 lbs; rear pocket 5lbs

Newborn-ready (no extra purchase)

Yes — incl. infant insert

No

Yes — incl. baby net

Yes when purchased with bassinet

Converts to double

No

Yes

No

No

Subway/walkup friendly

Manageable

Harder

Best in class

Good

 

Car Seat Compatibility

No adapter needed

UPPAbaby Mesa, UPPAbaby Aria

Adapter required (sold separately)

Clek, Cybex, Bugaboo x Nuna

Bassinet compatible?

Yes — UPPAbaby Cruz V3 Bassinet attaches directly; sold separately

 

What’s Included

       UPPAbaby Cruz V3 stroller frame

       Full-size reversible toddler seat with lay-flat recline

       Infant insert (for newborn use from birth)

       Bug shield

       Rain shield

       3-year transferable warranty

 

Optional Add-Ons Available at Babesta

       UPPAbaby Cruz V3 Bassinet — for full lie-flat newborn use; attaches directly without adapters (strongly recommended for 0–3 months)

       UPPAbaby Mesa Infant Car Seat — clicks in without adapters for instant travel system

       UPPAbaby Aria Infant Car Seat — clicks in without adapters

       Car seat adapters for Clek, Cybex, Bugaboo x Nuna, Chicco, Maxi-Cosi, Peg Perego (sold separately per brand)

       PiggyBack® Ride-Along Board — for an older sibling standing at the back

       Cozy Ganoosh — footmuff/sleeping bag for cold NYC winters

       Cup holder and parent organizer accessories

 

Babesta Pick — Why We Carry It

The Cruz V3 solves a problem that a lot of NYC first-time parents don’t anticipate: the other premium single strollers in this price range either require you to buy a separate bassinet for newborn use, or they’re so light that the ride quality suffers on cracked sidewalks. The Cruz V3 does neither. The included infant insert plus the lay-flat seat means you genuinely can take it home from the hospital. The FlexRide suspension means the push is smooth enough that you’ll want to keep strolling — which in NYC, where parents walk miles a day, is not a small thing.

We’ve also found that the magnetic harness buckle is one of those features that sounds like marketing until you’ve wrestled a squirming 18-month-old into a conventional buckle in the rain outside a restaurant. After that, you will never want a non-magnetic buckle again.

The one trade-off we are honest about: if there’s any chance you’ll want a double stroller, the Cruz V3 cannot convert. In that case, the Vista V3 at the same $899.99 price is the smarter long-term investment. But for the family that is confident in one child and wants the best single full-size stroller in the UPPAbaby lineup, the Cruz V3 is it.

 

Babesta Services on This Purchase

When you buy the Cruz V3 from Babesta, you get:

       Free in-store assembly and full stroller demo — we walk you through every fold, recline, and harness adjustment

       Home delivery below Canal Street NYC (assembled) and same-day courier delivery in NYC/Brooklyn (unassembled)

       Hold it until you’re ready — buy now, take delivery when baby arrives, no rush

       Price match guarantee — found it cheaper? We’ll match it

       Registry support — add the Cruz V3 and compatible accessories to your Babesta registry with expert guidance

 

Frequently Asked Questions

Can I use this stroller from birth without buying a bassinet?

Yes — the Cruz V3 is one of the only full-size strollers at this price point that is genuinely newborn-ready out of the box. The included infant insert, combined with the seat’s full lay-flat recline and integrated foot barrier, creates a carriage-mode position suitable from day one. That said, Babesta does recommend the separately sold UPPAbaby Cruz Bassinet for the first 3 months if you want true lie-flat comfort and a fully enclosed sleep environment.

What is the difference between the Cruz V3 and the Vista V3?

Both share the same FlexRide suspension, magnetic harness, canopy quality, and 30 lb basket. The key differences: the Cruz V3 is a single-only stroller (it cannot convert to a double), is 2 lbs lighter (26.5 vs. 27.6 lbs), and is 2.9″ narrower (22.8″ vs. 25.7″). The Vista V3 can expand to a double or triple stroller with accessories. If you might have a second child, choose the Vista V3. If you’re confident in one child and want a slightly lighter, narrower, more streamlined stroller, choose the Cruz V3. Babesta’s team can walk you through this decision in person.

Which infant car seats are compatible without adapters?

The UPPAbaby Mesa and UPPAbaby Aria click directly onto the Cruz V3 frame with no adapters needed, creating a seamless travel system. For Clek, Cybex, Bugaboo x Nuna, Chicco, Maxi-Cosi, and Peg Perego, brand-specific adapters are sold separately. Ask the Babesta team for the right adapter for your car seat brand.

Does the bassinet come included?

No — the UPPAbaby V3 Bassinet is sold separately. It attaches directly to the Cruz V3 frame without adapters. Babesta recommends it for the first 3 months, particularly for parents who want a dedicated sleep-safe lie-flat environment for their newborn.

Is it good for Central Park and outdoor walks?

Yes — the FlexRide suspension and never-flat tires handle grass, gravel, and mixed terrain well for everyday park use. The Cruz V3 is not a jogging stroller. For trail or beach use, stick to paved or packed surfaces.

Can I try it in person?

Yes — the Cruz V3 is on the floor at Babesta Tribeca, 56 Warren Street. Our team will walk you through the fold, the infant insert setup, the recline positions, and — if relevant — the side-by-side difference with the Vista V3 so you can decide between them confidently.

Can I put this on my baby registry?

Yes — the Cruz V3 is a top registry pick at Babesta. A Babesta registry comes with exclusive perks and services, and our team can advise on which accessories to register for from day one versus which ones to wait on based on your lifestyle.

Does it fit through a standard NYC doorway?

Yes — at 22.8″ wide, the Cruz V3 passes through standard 28″–32″ interior doorways, elevator doors, and most restaurant and retail aisles without issue. It is one of the narrower full-size strollers in its class.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 80140868849

Discover Niche Categories That Outsell uppababy cruz latch came off

Top-Converting Item to Boost Your Average Order

4.4 ★★★★★
Based on 23 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
D
Verified Purchase
Deonn Venture
Port Orchard, US
★★★★★ 5
Life Changing, and Superb Customer Service
Size: 12, Size: 12
Hey folks. I bought this model of Eufy while on sale a little over six months ago, and have used it daily since. Thinking about buying one? Do it. No regrets here, and I wish I had purchased one when I first began thinking about it a year and a half ago. I live next to the Gulf Coast in Florida, and coastal living = constant sand. Fine, white quartz sand ends up in your home constantly regardless of how many rugs and floor mats you place at entranceways. Our home is completely tiled, and the powdery sand sticks to everything, so it’s a never ending battle keeping the floors clean. We used to sweep pretty much daily in the morning, and then use a hand vac around corners in the evening just to keep up with it. We also have one cat, a Great Pyrenees, and an English shepherd, so sweeping daily was necessary to keep fur from drifting into giant globs in corners and under furniture. After purchasing the Eufy, and charging it up, we no longer have to sweep every day. The eufy is simply fantastic at getting up all the pet fur and sand. Instead of sweeping every morning, I now stare off vacantly out the window while drinking my coffee, and the eufy sweeps for me. My five year old named our Eufy “Mumford” and we created a face cut out from a roll of white window cling vinyl (purchased the white vinyl window cling on amazon too- it’s meant for those Cricut machines) for the little guy. Mumford is now a treasured family member. For reference, my house is all tile and is about 1500 square feet. The eufy can clean our dining room, living room, kitchen, bathroom, and playroom on a single charge, but since it doesn’t map out the rooms, I do place it in one room at a time, and block it off or shut the door. It does fine if I don’t block it off, but takes longer to get the job done. Since I keep the common areas clutter free, it is no trouble running the eufy every morning. I have my kiddos pick up anything on the floor, and then we hit the button and go about getting breakfast ready. If you are messier, or have a lot of clutter in your home- a Eufy probably isn’t the answer. It can’t do a good job if it isn’t able to roam around freely to vacuum. It fits under all of our furniture, and maneuvers well around my oak dining tables and chairs. If your home is very large and multi level, and you don’t want to pay attention - you may want something that maps your home. Eufy bumps around haphazardly, and when you leave it on long enough and run it consistently, it does a great job. I do not run it when we aren’t home, and I do not run it at night when we are sleeping. The last thing I want is for one of the dogs or the cat to get sick, and then have eufy run over the mess. Eeew. If you have pets, don’t make that mistake. If your home is larger than 1500 square feet, you’ll likely have to clean different sections at a time maybe on different days or nights of the week. Customer service is fantastic. After six months of daily use, our unit had a malfunction. The bumper on the right side would stick, and our unit would spin constantly clockwise. I contacted Eufy, and they did some troubleshooting with me, and when that didn’t fix the problem, I was sent a brand new unit. They emailed me a free return label to ship my old one back to them at no charge. All in all this is an excellent and helpful product, and the company that makes it is reliable and true to the warranty. I know several people that own one and love it, and have recommended it to friends and family members. Buy one!!!!!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 27, 2020
G
Verified Purchase
Ghostndragon
Dallas, US
★★★★★ 5
Cleans so you don't have to... QUIETLY
Size: 07-C30
I previously bought a Deebot for use on our main level floor, where we spend most of our time at home. It works great and connects with our Google Home. But we run it in the middle of the weekdays because it's pretty noisy. Still, we really like the benefits of a robotic vacuum. So, we thought we might try it on our lower level. I set it up downstairs, but found that, while it seemed to pick up dirt, the back end bounced quite a bit over the berber carpet, which isn't an issue on the main floor which is hardwood with only one entry rug. So, we went about looking for an alternative for downstairs. We really wanted something that can connect with our Google Home, so that limited our options within our budget. There were lots of great reviews of iRobot products for carpet, but I had a hard time with the price. There were a few other brands, as well, but they were obscure brands, and I didn't want to be stuck with an expensive vacuum and no customer service. Eufy was a brand I kept in mind as I shopped because we'd had a lot of experience with their parent brand, Anker. They've always sold us a great product at a reasonable price, and importantly, if a product failed for any reason, we'd experienced great customer service. I finally decided I'd pull the trigger on the RoboVac 30C because it had the features we wanted. I ordered it from Amazon on Thanksgiving with a bunch of other stuff I wanted to get. I was a bit disappointed that there was no Black Friday pricing, but it was still very competitive over the deeply discounted Roomba models *(see below). It arrived on Sunday, so very quick shipping via Amazon Prime. We set it up right away. The first, VERY OBVIOUS thing we noticed... It's quiet* (see below). Way quieter than the Deebot. As we had hoped, it also picked up dirt from the carpet easily and without bouncing. The magnetic strips also helped to avoid another pitfall of the Deebot... We have these chairs with unusual bases that are low enough on the edges for the vacuums to drive themselves up on, then there's a hole about 3 inches from the edge that creates a cliff for the vacuum to get hung up on. Both vacuums will do that, but the Eufy 30C has those strips which it won't cross. Put the strips around the base of the chairs, and no hangups. The only issue right now is that, unfortunately, the Eufy app doesn't play with Google Home very well. We are assuming that will get fixed. And if it doesn't, the app works pretty well as a stand alone, which is the next best thing, so I won't dock any stars for that. Overall, I am extremely pleased with this vacuum so far. It does clean very well and doesn't have any problem doing approximately 400 square feet on a single charge around furniture and other odds and ends on the floor. *Customer service : Many vendors will contact Amazon customers shortly after purchase of one of their products to make sure all is well. Eufy did this. I thought I'd give them a preliminary review because I wanted to let them know that things were going well so far. I mentioned that it worked great (didn't know about the Google home issue, yet, but I was overall pleased). I mentioned as an aside that it was a tiny bit annoying that it arrived on Sunday and the Cyber Monday deal made a significant price difference. Still, I liked it enough that I wasn't going to be too annoyed. I certainly wasn't going to try to return it and buy it again to get the better price. A couple days later, they thanked me for my comments... And refunded me the difference in price. They definitely didn't have to. But it was pretty awesome of them. *Noise level: My hubby set up the schedule for the RoboVac 30C. He decided to go with the same schedule as the Deebot, on Monday, Wednesday, and Friday in the middle of the day. But instead of setting it up for 12:01 pm, he set it for am. It was running in the middle of the night and we didn't know it for 2+ weeks. I discovered it when I decided to make sure to have the app on my phone too and saw the scheduling error. To be fair, we sleep on the upper level of our modified split level house and the RoboVac is on the lower level, but I have ears like a bat, and had no idea. And yes, it's cleaning - - I've been cleaning out the dust bin for it regularly. Definitely wouldn't have been that way with the Deebot. So, yeah. It's quiet.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 16, 2018
B
Verified Purchase
Book Lover
Port Orchard, US
★★★★★ 5
My little OCD cleaner - 2020 One Year UPDATE
Size: eufy 30
One year update: I bought my 2 Eufys Aug. 2019 and use them once a week or every two weeks and have come across some quirks. The most recent quirk is Eufy just stopping in the middle of a room with the blue light still on and no error beeps. Apparently, it stops for no reason. I hit the remote start and it continues its job. Another quirk is stopping and beeping with blinking light for some reason (keep your manual handy) and once was because of the front Pivot wheel not moving because of hair being wound around it. I popped the wheel off, cleaned out the hair, reset Eufy by pushing the reset button on the bottom and it then worked fine. Another quirk was getting to the stairs and for some reason couldn't turn around and started beeping. That time I just wiped the three sensors on the bottom and reset it and it was fine after that. One day, it just continually stopped for no reason that I could find. It just stops, no beeping and still fully charged. I just kept resetting it with the bottom reset button until it finally finished the room. That happened about 10 times that day. Over the winter, I had a stray cat decide she wanted to live with me, so now I have a cat with long hair and she sheds a lot. Eufy doesn't pick up large tufts of her hair from my rugs, so I use a hair mit on the worst spots on my rugs and then Eufy does a fine job on the rugs. Another tip, try using your magnet strips to divide up larger rooms. I ended up having to do that in my living room because otherwise it took forever for Eufy to hit every area. Now I divide it in half. When one half looks complete, I pick up Eufy and put it in the other half. That works well! Also, your magnet strips can be stuck to the side of your refrigerator for storage! I find that very handy. :) You really do need to clean Eufy between charges. I have my system broken down into Living room and kitchen. Clean and charge (about 4.5 hours), then the hallway, bathroom, bedroom. Clean it and charge. Then lastly, my office/sewing room. Clean it and charge. It takes only 5- 10 minutes to clean it between uses. I'm still thrilled I have these Eufys and have decided I will never be without a Robo Vac - ever. And hopefully Eufy will still be around when I need a replacement. I bought these partly because of the Anker name. I've bought other Anker products for years and they're always made well. End of update. I bought two of these yesterday with the Deal of the day and received them today. They both took about 3 hours to fully charge and then it was off to the races. One went downstairs and the other one upstairs. I left the Eufy downstairs in the basement to do its thing on low pile carpet and tile and went down to check on it periodically. Twice I found it stuck in strange places. One was on top of a small table base and the other was lodged next to my furnace. I'll just have to block those two areas next time. The one upstairs was in my kitchen for a good 45 minutes to an hour! OCD I'd say, but my kitchen is nice and clean. :) Rugs included. These do an excellent job with edge cleaning. The one in the kitchen miraculously followed the curves in the pedestal base on the table. Pretty cool. It also traveled over all my wood floor vent covers which is pretty impressive because they're pretty thick! It also fits under most of my furniture. I sent a Roomba back years ago because it wouldn't fit under my sofa, loveseat and tables. That made it useless for me. These fit under everything except a lowboy chest and 3 smaller tables in my living room...Swiffer will take care of those. The drop sensors worked perfectly at the stairs. It turned around instead of going down. The upstairs Eufy finished my kitchen, living room, entryway and was in the bathroom when the red light came on and is now charging. Both Eufys ran for the 100 minutes as stated in the manual. I emptied the upstairs bin twice, but only because I had stopped the Eufy to get it out of the kitchen and before I sent it to charge. The bin wasn't full either time, but had plenty of dirt and fuzz in it, so I'm happy with that! I decided I'm not programming a schedule because I don't need my house cleaned daily. It's just me here and no pets anymore, so I will manually turn them on once or twice a week. I did pick EVERYTHING up off my floors for this first cleaning, but that's just not ever going to happen again. It was a PIA and I could have vacuumed my entire house in the time it took to clear the floors. I'll leave the cords zip tied, but everything else is staying put next time. All that work defeats the purpose of having these. I am THRILLED TO DEATH with these though. Vacuuming is one of my least favorite chores. These will definitely be used weekly and I look forward to watching them work instead of me! Also, these are sooooo quiet. You can't even hear where they are in the same room as you if they're cleaning underneath something. I'm so glad I bought them and at an excellent price. The exorbitantly expensive robo vacs are just not feasible for me. Maybe if they had a 20 year life span, they would be, but they don't. I'm also not into controlling everything through a stupid app or WiFi. Don't need those and don't want those. I don't need NHS knowing when I'm vacuuming my house. These were worth every cent, IMO Great little vacs!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 5, 2019
L
Verified Purchase
LM
Lake Worth, US
★★★★★ 5
Love, love, love my 30 C Max!!
Size: 03-30C Slim Max
OMG! This is one the single best purchases I've made! It's a life changer! I can wash dishes, walk the dog, do laundry, work on computer, workout, work in the yard, go shopping, etc., while vacuuming. I love the multitasking it provides. Saves so much time and my floors have never been so consistently cleaned. I wouldn't say I hate vacuuming, but I do dislike it enough that I didn't vacuum as much as I should've. I dreaded taking vacuum out of closet, getting arm and back fatigue/achiness then needing to wrap it up to store it away..... I truly thought the Eufy would be something I'd end up returning because of poor performance or because I would simply not like or use it. Wrong, wrong, wrong. I loved it from the very first use!.... Can't understand why I hadn't bought one long ago! Everybody needs one; they just don't know it!..... I named it 'WOW' because that's what I kept saying as I watched it clean my floor. It cleaned under my bed which alone made it a keeper! It's quiet, so much so, during first uses I searched for it thinking it had turned off/stopped working when actually it was working perfectly, I just couldn't hear it. I had to go into the room and stand near it to hear it. An equally important factor is it doesn't frighten my easily frighten dog which could have been a deal breaker (happy dog = happy life). She just looks at, occasionally will follow, it with curiosity or ignores it. Probably the best compliment is my husband (who often thinks a purchase is not needed/money wasted) having said my WOW was a good/useful buy. I was shocked! Think his exact words were, "Getting that was a good idea". When I asked him why he said that, he said because it's helpful and it does a good job..... Set up was super easy (I don't use app. One reason I chose this model is I wanted to use manual remote). The included accessories show Eufy's thoughtfulness which helps to put their vac over the top. (I plan to use only original replacement brushes, filters in appreciation and support for their offering a quality product at a great price) ..... I thought I wouldn't like the random movement and had strongly considered the 30G Edge (took me forever to decide b/w the two), but I find I really like the randomness. I feel it similarly patterns the way I'd normally vacuum (as well as it being normal needing to pick up cords, etc. , so to me that isn't a negative). The random pattern makes it quick. Can use remote if feel a spot was missed (which is why I wanted remote), but it does clean whole area - just set it and forget it. I now know the slow, streamline pattern of the 30G Edge would have been frustrating..... I could go on and on, e.g., drop sensors work flawlessly, spot cleaning helpful for entry rugs, empty/cleaning dust bin/filter is quick and easy, boundary strips have been helpful - only downside is strip packaged in a roll makes it not lay straight once unrolled (ends curl up); perhaps it could be in strips instead of a roll, and to ensure no damage, I chose to use painter's tape to attach strip to floor, and battery life good so far. I have always needed to turn it off before battery ran low because the floors were done. Once I let it continue to test the battery length, but it was taking so long I ended up turning it off after approximately an hour. It successfully finds dock, takes extra time if obstacles blocking its way..... To end a long review I will lastly say I feel the suction power is very adequate; leaves passage trails on carpet and evidential proof in the dust bin! Like others, I chose Eufy because of Anker's reputation, and because of the good customer service reviews. Thinking of getting a second one for upstairs... Love, love, love my 30C Max!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 23, 2021
J
Verified Purchase
Jen
Natrona Heights, US
★★★★★ 1
One year in- DONT DO IT :(
Size: 01-X10 Pro Omni Black, Size: 01-X10 Pro Omni Black
ONE YEAR IN REVIEW I have mixed thoughts because I really like it, the app is great, it cleans great. I’ve stayed on-top of all the maintenance the app has asked me to do and found replacement parts here and there as needed. I have it run everyday and it does a great job, works about as good as I could have imagined in terms of cleaning. Unfortunately exactly one year after purchasing it, 6 days after the one year warranty expired, I started having issues. For about a week I got the same error of “roller brush stuck”. I cleaned the brush, paid for replacement parts, followed every trouble shooting suggestion in the app, same error. Contacted support and did everything they told me to do in terms of trouble shooting. On Reddit I learned this is a common problem and probably from a motor issue. Worked with support for a few weeks and eventually they offered to repair it for me, even though it was a few days over the warranty. Super stoked with that. But had the weirdest interaction with the support people, felt like I was dealing with some like 3rd party questionable service, just not the interactions I expected for such a “high end” expensive product. Contacted them through the app, got an email response and they sent me a shipping label. I packed it up very well, wrapped it up, and sent it off for repair. Like two weeks later get it back on my doorstep, in the same box I sent it in, but all squished. Vacuum just set ontop of the same bubble wrap I sent it in, but like not wrapped or protected . Device was clearly beat up, everything in the box was wet and there were random parts scattered throughout the box and a panel missing from the top of the vacuum that wasn’t even in the box. Also just realized MULTIPLE parts are missing. I’m not only missing a random panel, but also a brush guard, filter and dust bin, all pieces that I sent in. I literally feel like I got scammed. So confused and disappointed. For like a $900 vacuum and only one year out, I’m disappointed to have had such a major issue so quickly and to have such an unprofessional experience with the service group. I’ve never seen something packed so poorly and was shocked, like actually dumbfounded to have found that parts are missing and like such an obvious one too, literally the panel on-top, I noticed it before the box was even open all the way. I couldn’t tell you if it worked or not because with exposed wiring and chips from the missing panel plus all the other missing parts, it literally cannot be used, it’s useless. No idea what to do now besides pray they sent me parts or just replace the thing. UPDATE: 40 something emails later I finally begged someone to send me a new device. Their original suggestion was for me to buy all the replacement parts they took and they would refund me 15% back, ridiculous in my opinion, but I literally cannot buy the most important part, the top panel that was stolen, it’s not something they sell. The “new” device they finally sent me was all scratched up with dirt, gravel, kitty litter and cat food scattered throughout the packaging. The vacuum was literally covered in the gravel and all scratched up. Clearly a returned device that was sent back dirty and no one cleaned it up before sending it to me. I thought it was all cleanable but the scratches were deep and one is right over the camera. I asked if I could exchange it and was literally told I should be grateful they sent me anything and they wouldn’t help me anymore… The customer service is so bad it’s just not worth it, get something else, save yourselves the struggle. Because of all this, I wouldn’t recommend this product. For the price, I’d expect it to last more than a year without a major repair issue needed (replacing the motor) and I’d expect better customer service and a better warranty. Stay away, it’s too expensive and too risky :(
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 28, 2025

recommand products